Below Are Frequently Asked Questions, You May Find The Answer For Yourself
1. How soon can we get a reply after we send you an inquiry?
In working days, we will reply to you within 12 hours after receiving the inquiry.
2. Are you a direct manufacturer or a trading company?
We have a processing plant, and we also have our own international trade department, we produce and sell ourselves.
3. What products can you provide?
We mainly produce Teslin, webbing, rattan outdoor furniture and smart beds.
4. What application fields are your products mainly involved in?
Our products are mainly designed for outdoor furniture and smart beds.
5. Can you make customized products?
Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
6. How does your company guarantee product quality?
We will have corresponding inspections after each process. For the final products, we will do 100% full inspections according to customer requirements and international standards.
7. What is the payment method?
When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
8. How to deliver the goods to customers?
Usually we ship by sea, because we are in Jiaxing and we are close to Shanghai Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. The Shanghai International Airport is also very close to us.
9. Where are your goods mainly exported to?
Our products are mainly exported to Europe, North America, South America, South Pacific and other countries and Southeast Asia.
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